Candidate Experience

Candidate Experience

Candidate experience from the applicant's point of view

A deep insight into your own applicant process through a mystery check by mystery.agency.

We send an applicant to you. This person goes through and documents your application process, thus checking compliance with the processes and uncovering any need for optimization.

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Mystery Check and Candidate Experience

In today's fast-changing world of work, the candidate experience, i.e. the experience of applicants throughout the entire application process, is of crucial importance. It not only provides insights into the corporate culture, but also significantly influences the attractiveness of a company as an employer. Mystery shopping is an innovative method for checking and optimizing the candidate experience.

Quality application process

Traditionally used in retail, mystery checks have become a valuable tool for many industries. Mystery shopping involves the use of specially trained testers who pose undercover as customers, or in this case as job applicants, to evaluate services.

What exactly is mystery shopping in the context of the Candidate Experience?

Specially trained testers apply for real or fictitious job offers in order to experience the application process from the perspective of a real applicant. These "mystery candidates" go through all stages of the process and subsequently report in detail on their experiences.

Why is this method so valuable?

  1. Objective assessment: Companies receive unbiased and honest feedback on the candidate experience.
  2. Detailed Insights: From the usability of the career site to feedback after the interview - no detail is left unconsidered.
  3. Optimization potential: Direct insights into where improvements are needed can be implemented efficiently.
  4. Benchmarking: Companies can compare their candidate experience with other competitors.

"The most important thing is to believe in what you're doing. You have to love the work."

Steve Jobs

This idea can also be interpreted in this context: Companies that take their candidate experience seriously and want to constantly optimize it show that they believe in their candidates and employees. They understand that a positive application experience shapes a company's first impression and is instrumental in attracting top talent.

Mystery shopping in the area of candidate experience is thus a powerful tool. It allows companies not only to identify their own strengths and weaknesses, but also to proactively make improvements in the recruitment process. At a time when talent is becoming harder to find, it is essential to perfect every aspect of the application process. Mystery shopping offers an invaluable perspective here.

Test your Candidate Experience neutrally and objectively!

At a time when competition for talent is more intense than ever, companies need to find innovative ways to stand out from the crowd. Mystery shopping in the area of Candidate Experience offers a unique opportunity to look at the application process from a new perspective and make continuous improvements. It is not only a tool for evaluation, but also a commitment to applicants and employees that their experience counts.

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mystery.agency is your professional partner for Mystery Checks of the Candidate Experience. Our pool of over 100,000 examiners , together with our AI-based evaluations, quickly delivers the desired results for you.

With price guarantee: We are atleast 10% cheaper than your current service provider for the same scope of services
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